Please read these Terms and Conditions carefully before using the Yungarra Gallery website. You agree to be bound by these Terms and Conditions by accessing or using our website. If you do not agree with any part of these terms, please refrain from using our website.
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Returns and Exchanges: Yungarra Gallery guarantees your satisfaction with the artwork purchased online. If the artwork does not meet your standards or you received an incorrect item, you may return it within 7 days of delivery for an exchange with another art piece of equal value. The artwork must be returned in its original condition and undamaged. Please note that the return expense is the customer's responsibility.
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Certificate of Provenance: Upon purchase, you will receive a Certificate of Provenance signed by Yungarra Gallery. This certificate provides authentication of the artwork's origin and authenticity. It also includes documentation about the artist and the unique story behind the art piece.
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Insured Worldwide Shipping: Yungarra Gallery offers insured shipping services for our artworks. We carefully pack the paintings in an unstretched format, rolling them up securely to ensure their protection during transit. For domestic shipping within Australia, delivery times typically range from 5 to 7 working days from the dispatch date. International shipping times vary depending on the destination country.
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Payment Options: We provide various payment options for your convenience. You can make payments using credit cards (Visa, MasterCard, American Express), PayPal, direct bank transfers (electronic funds transfer), or EFTPOS for Australian buyers. Please note that American Express credit cards may incur surcharges. We also offer Afterpay as a payment option.
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Credit Card Security: Yungarra Gallery does not store your credit card details after processing your purchase. We can arrange payment via phone or email. All invoices and receipts for your payments will be sent to you via email.
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Payment via Funds Transfers: For payments made via funds transfers, the artwork will be released once the funds are received into our bank account. An email confirmation will be sent to you once the payment is received.
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Deposit Requirements: We require a 30% up-front deposit for all art pieces. The full payment for the artwork must be completed within two months. Please complete the payment within this period to avoid the loss of your deposit unless alternative payment arrangements have been made with Yungarra Gallery.
We reserve the right to modify or update these Terms and Conditions without prior notice. You accept and agree to the revised Terms and Conditions by continuing to use our website after any modifications. It is your responsibility to review these terms periodically for any changes. Don't hesitate to contact us with any questions or concerns regarding these Terms and Conditions.
Last updated: 17/05/2023
Yungarra Gallery